SOLUTIONS THAT CLOSE THE GAP BETWEEN STRATEGY AND EXECUTION |
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What Do Employees Think  According to surveys of 3.5 million employees the great majority of employees like the work they do. What they dislike most about their jobs are obstacles management throws in their way. 76% of employees like the work they do, but they dislike obstacles that interfere with their ability to do their jobs – such as excessive bureaucracy, blame-placing, lack of input into and delays in decision-making. Key Obstacles Employees Sited in Performing Their Jobs:
Some Qualities Employees Like About Their Jobs:
Many companies try to place the blame for poor performance on employees or their immediate supervisors, While unmotivated workers or incompetent supervisors are at times the problem, employees' most widespread frustrations arise from deficiencies in senior and middle management and staff. They either are not doing what they should – such as facilitating communications and cooperation among work units – or are doing what they shouldn't, such as imposing needless and cumbersome bureaucratic procedures to monitor and control workers. People come to work to work, unfortunately, they often find conditions that block high performance, such as excessive bureaucracy burying them in paperwork and slowing decision-making to a crawl. Or, they work in an atmosphere where management is consumed with finger-pointing, rather than cooperative problem-solving. Management doesn't have to motivate employees to perform – it has to help employees perform, which in many cases means getting out of the way. Removing obstacles to performance would enormously improve the competitiveness of U.S. Companies performance can be improved by between 20% and 40% at most companies if these obstacles were removed Surveys conducted by Sirota . |
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